Forethought
A generative AI platform that provides customer service automation to help support teams.
HQ
San Francisco, CA, USA
Founded
2017
Company
Analysis
Valuation
Contacts
Forethought is a generative AI platform that provides a conversational AI tool for customer service automation. The company's platform utilizes large language models (LLMs), advanced natural language processing (NLP), and machine learning (ML) technologies to understand and interpret customer queries and provide accurate responses across multiple channels. It’s designed to be user-friendly and customizable, with a drag-and-drop interface that allows organizations of all sizes to automate and optimize their customer support workflows.
Forethought was founded in 2017 by Colm Doyle, Deon Nicholas, and Sami Ghoche.
Forethought was founded in 2017 by Colm Doyle, Deon Nicholas, and Sami Ghoche.
Employees
126
As of May 03, 2023
Total Raised to Date
$92,000,000
21 Months Since Last Deal
Last Deal Details
$65,000,000
Series C (December, 2021)
Last Valuation
Undisclosed
Company Overview
Operating Status
Active
Ownership Type(s)
Venture Capital
Main Product(s)
Customer Service, API
Technology
AI / ML
Tags
MarTech, GenAI
Operating Model
Model Type(s)
Subscription
Revenue Type(s)
Recurring
Customer Type(s)
SMB, Enterprise
Geographic Exposure
Global
Total Customers
10,000 +
Retention Range
95 - 100%
Forethought - FAQ
When was Forethought founded?
Forethoughtwas founded in 2017.
Where is Forethought’s headquarters located?
Forethought’sheadquarters is located in San Francisco, CA, USA.
How many employees does Forethought have?
Forethoughthas 126 employees as of May 03, 2023.
How much has Forethought raised to-date?
As of September 14, 2023,Forethoughthas raised a total of $92.00 million (USD) since 2017.
When was Forethought’s last funding round?
Forethought’smost recent funding round was for $65.00 million (USD) in December 2021.
How many customers does Forethought have?
Forethoughthas an estimated 10,000 + customers as of May 04, 2023.
Who are Forethought competitors?
Source(s): This page includes data and analysis provided by the company, OpenAI, and our research analysts
